Training Course in Effective Performance Management

• Senior Leadership and Management Team.
• Executives.
• Department Heads.
• Team Managers.
• Team Supervisors.
• Quality Assurance/ Audit Professionals.
• Project Management Head.
• HR Head / HR Manager / HR Executives.
• People with leadership potential.

How attendees will benefit? 

After completion of the course, delegates will understand: 

• Understand the key actions needed to facilitate performance management rather than turning the practice of performance evaluation into a ritual.
• Use the Balanced Scorecard as a strategic performance measurement tool.
• Pay attention to average and underperforming people and understand how to guide and motivate them to achieve better results.
• Learn how to set expectations correctly through objective goal setting, KRAs and KPIs.
• Understand how to reward good performance, both financial and non-financial.
• Understand the importance of transparent and open communication for team satisfaction and retention.
• Learn how to coach and give constructive feedback.
• Prepare for team member review.